Buyer FAQs for Vibe Smart Whiteboard S1 55″
Find quick answers to your questions about Amdox products, ordering, shipping, returns, and support. Get the help you need to make informed decisions with confidence.

Hardware

Q: Is the Vibe Board S1 55″ a standalone system or do I need a computer with it?

The Vibe S1 55″ is an all-in-one conference room solution that seamlessly integrates a digital whiteboard with VibeOS, offering a versatile open ecosystem. It includes the Canvas whiteboarding app, Smart Camera (optional), and Vibe One companion app—designed for advanced team collaboration.

Q: What are the dimensions of the Vibe S1 55″ and Vibe 55″ Stand?

Vibe S1 55″ Dimensions:

50.7″ (width) x 29.3″ (height) x 3.0″ (depth)

Weight: 50.7 lbs

VESA Mount: 200mm x 200mm

Vibe 55″ Stand Dimensions:

50.0″ (width) x 56.5″ (height) x 26.4″ (depth)

Weight: 33 lbs

Q: How is the Vibe Board powered?

The Vibe Board is powered via a detachable 3-meter power cord. There’s currently no battery option, so the Vibe Board needs to be plugged into an outlet to function.

Q: Does the Vibe S1 55″ have built-in audio and microphone?

The Vibe S1 55″ includes 2 high-quality speakers but does not have a built-in microphone. For optimal audio, the Vibe Smart Camera (optional) features 6 microphones with noise and echo cancellation. It is also compatible with USB-C microphones.

Q: Can I use the Vibe S1 55″ as a TV?

While the Vibe Board doesn’t support broadcast signals, you can download streaming apps (Netflix, Hulu, etc.) from the Vibe Store. It supports screencasting from Apple TV, Chromecast, and other devices, allowing you to use it like a TV.

Q: Why is the Vibe Board superior to a TV or computer?

The Vibe Board combines the functionality of a TV, whiteboard, computer, projector, and display into one device. With VibeOS, it supports all your favorite apps and popular video conferencing tools. It’s ideal for enhancing visual communication, team collaboration, and client engagement.

Accessories

Q: What accessories are available for Vibe?

Vibe offers a variety of accessories, including a 4K Smart Camera, Vibe Tap, mobile stands, and extra styluses. The Vibe S1 75″ supports additional ports like 3 USB-C and 1 HDMI-In for added accessories like cameras and keyboards.

Q: Which cameras and microphones work with the Vibe S1 55″?

The Vibe S1 55″ pairs seamlessly with the Vibe Smart Camera for advanced AI-driven features, including auto framing and noise cancellation. It is also compatible with USB cameras and microphones like Logitech BRIO and Polycom Studio.

Q: Is the Vibe camera 4K?

Yes, the Vibe Smart Camera uses a Sony 4K sensor. However, depending on the video conferencing software, it may output at 1080P or 720P due to digital zooming and image cropping.

Q: Do I need to purchase a stand or wall mount for my Vibe S1 55″?

You can choose from custom-designed mobile stands available in four colors. These are sold separately. Vibe Boards are also compatible with other VESA mounts and stands, as long as they support a minimum of 70 lbs and a 200mm x 200mm VESA mount.

Q: Which stylus is compatible with the Vibe S1 55″?

The Vibe S1 55″ comes with two passive styluses. You can also use an active stylus with Bluetooth technology for drawing, navigation, or even as a clicker for presentations. Extra styluses can be purchased on the Vibe website.

Q: What cabled accessories does the Vibe support?

The Vibe S1 55″ features 3 USB-C ports and 1 HDMI-In port, supporting additional accessories such as cameras, wireless keyboards, and more.

Software

Q: What operating system does the Vibe run on?

The Vibe S1 runs on VibeOS, based on Chromium OS. It also supports Android apps, giving you flexibility for various applications.

Q: Which apps work on Vibe?

Vibe supports a wide range of apps from the Google Play Store and Vibe Store. Popular apps like Google Meet, Zoom, Miro, Figma, Microsoft Teams, Slack, Asana, and more are available for seamless integration.

Q: Can multiple people collaborate on the Vibe Board at once?

Yes, up to 4 people can collaborate on the Vibe Board at the same time, with 20 simultaneous touch points. Vibe Canvas allows unlimited participants for collaborative sessions, whether on the Vibe Board, desktop, or tablet.

Q: Does Vibe Canvas auto-save work?

Vibe Canvas automatically saves your work to the cloud in real-time, ensuring you never lose progress while collaborating.

Q: Does Vibe support Single Sign-On (SSO)?

Vibe supports OAuth and SAML-based SSO. You can sign in with trusted identity providers like Google, Microsoft, Slack, Azure, Okta, and more for easy access control.

Q: How is data stored in the Vibe S1?

Data on the Vibe Board is stored securely on AWS S3, with AES-256 encryption, ensuring that your content is safe and easily accessible.

Q: Does Vibe support Apple devices?

Yes! You can screencast from Apple devices via AirPlay or use a Type-C cable to connect iPhones, iPads, and Macs to the Vibe Board.

Screencasting

Q: What wireless casting options does Vibe support?

Vibe supports wireless screencasting from Windows, Apple, and Android devices. Use AirPlay for Apple, cast.vibe.us for Windows, or the Vibe Tap display adapter for 4K instant sharing.

Q: Can I draw over the wireless screencast or HDMI display?

Yes, you can use the annotation tool to draw over wirelessly casted content or HDMI-connected displays. You can also take screenshots or screen recordings and save them on the Vibe.

Purchasing and Ordering

Q: How much is the Vibe S1 55″? What’s in the box?

The Vibe S1 55″ costs $3,999, including free shipping within the U.S. Your package will include the Vibe Board, two passive styluses, a power cord, and a quick start guide.

Q: How can I purchase a Vibe Board?

U.S. customers can purchase the Vibe S1 directly from our website, along with optional accessories like the Vibe SmartCam C1 and stands.

Q: Do you offer bulk order pricing?

Yes, we offer discounts for bulk orders of 2 or more boards and special pricing for businesses and educational institutions. Contact our sales team for a customized quote.

Q: Does Vibe offer financing?

Vibe offers financing through Affirm, allowing you to split payments into monthly installments for up to 36 months. Check eligibility on the order page.

Q: What is your return policy?

If you’re not satisfied with your Vibe Board, you can return it within 30 days of delivery. You’ll only need to cover the return shipping cost.

Shipping

Q: Does Vibe offer shipping within the U.S.?

Yes, Vibe ships to all 48 U.S. states. Shipping to Alaska, Hawaii, and Puerto Rico requires special arrangements. Vibe doesn’t provide shipping to P.O. Boxes.

Q: How long do I expect to receive my Vibe Board after purchase?

Orders are processed on business days (Monday to Friday). Delivery times may vary depending on the shipping method and location.

Q: How do I track my package?

After placing your order, you will receive tracking information via email to monitor your shipment’s progress.

Support

Q: Do you provide on-site support for repairs?

We don’t offer on-site support, but we provide one-on-one video support sessions. You can also submit support tickets or chat with the Vibe Bot.

Promotion

Q: How long will the Summer Sale last?

The sale started on June 2, 2025, and is available for a limited time. Make sure to act quickly to secure your savings.

Q: Can I combine the Summer Sale discount with other promotions?

No, the Summer Sale discount cannot be combined with other promotions or offers.

This version is streamlined and adapted to Amdox style, focusing on clarity, professionalism, and customer-friendly language. Let me know if you need more changes!

Search anything